IT services for casinos & hotels
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Project Management

Casino IT and CMS project management.

We plan, coordinate, and deliver technology projects for casino and hotel operators. We can manage entire agreed IT and casino management system (CMS) projects for acquisitions, divestitures, new builds, relocations, and operating transitions, with or without an internal IT department. Where you have one, we work alongside it; otherwise, we lead delivery directly with your ownership and leadership. Within the agreed scope, we coordinate discovery, requirements, design, procurement, vendors and contractors, implementation, testing, cutover, go-live support, and operational handover. Together, we establish schedules, budgets, dependencies, risks, change approvals, rollback plans, and acceptance criteria. Your leadership retains approval of key decisions, and CMS vendors remain responsible for their application configuration and migration tools.

Service capabilities

Practical support.
A defined scope.

We can lead delivery directly with your leadership or work alongside your IT department. Together, we agree the systems, work to be completed, and responsibilities.

CMS Conversions, Upgrades, and Replacements

Working with your IT department and selected CMS vendor, we can manage the full IT and casino management system (CMS) project for a conversion, upgrade, or replacement. Together, we establish the scope, delivery schedule, responsibilities, procurement plan, and acceptance criteria, then convert CMS vendor specifications into infrastructure requirements covering compute, storage, networking, endpoint readiness, interfaces, and access. We coordinate data migration requirements and validation with the application vendor, manage environment preparation, integration testing, user acceptance testing, and deployment windows, and track issues across all IT workstreams. Cutover plans identify decision points, rollback steps, and go-live support. The CMS vendor remains responsible for application configuration and its migration tools; we can manage the overall IT and CMS project with your team, including vendor dependencies, stabilization, documentation, and operational handover.

CMS conversion delivery

Together with your IT leadership and CMS vendor, we establish one coordinated IT plan covering vendor requirements, infrastructure readiness, application and data dependencies, testing, cutover approvals, rollback, go-live support, and handover. We can track the work through acceptance with your IT leadership and CMS vendor.

Explore CMS Conversions, Upgrades, and Replacements

New Properties, Construction, and Expansions

We work with casino owners, developers, and your IT team and can manage the entire IT and CMS project for a new casino or hotel property, new construction, renovations, or expansions, from early requirements and design through opening and operational handover. Together, we plan infrastructure, equipment and licensing, network and communications-room requirements, low-voltage and fiber needs, and the dependencies between CMS, other gaming, hospitality, and corporate systems. We coordinate procurement, carriers, application vendors, and contractors, aligning installation with power, cooling, circuit delivery, and construction schedules. Implementation covers infrastructure configuration, connectivity, integration testing, commissioning, and opening readiness within the agreed scope. We can maintain the schedule, budget, risks, and responsibility matrix with your team, coordinate the go-live plan and stabilization, and provide as-built documentation, test evidence, and administrator handover.

New-property IT delivery

Working with your internal IT team, we can coordinate the agreed IT and CMS project from design and procurement through construction dependencies, system integration, opening readiness, stabilization, and handover. Your internal team retains operating priorities and approval of key decisions.

Explore New Properties, Construction, and Expansions

Vendor Coordination and System Integration

We work with your IT team to coordinate technical responsibilities and resolve dependencies when several suppliers need to deliver one functioning environment. We maintain a responsibility matrix, validate infrastructure and interface requirements, and coordinate network flows, credentials, service accounts, certificates, and installation dependencies. Integration tests and a shared issue register make gaps visible before production cutover. Your IT team gains a clear escalation route and an accountable coordinator for actions that can otherwise fall between vendors.

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Acquisitions, Divestitures, and Mergers

We work with casino owners, buyers, sellers, and property IT teams as required and can manage the entire IT and CMS project for a casino or hotel acquisition, divestiture, merger, or carve-out. Together with your IT team, we carry out discovery and technical due diligence, assess infrastructure, identity, network connectivity, applications, data, licensing, and support dependencies, and define the target environment, transition scope, schedule, and budget. Acquisition work covers integrating the property into corporate networks, identity, cloud, security, and support arrangements. Divestiture work covers establishing an independent environment, separating tenants and domains, segmenting networks, transferring agreed data, removing shared access, and coordinating transitional services. We manage procurement, vendors, implementation, testing, phased cutovers, rollback plans, and go-live support across the agreed IT workstreams. The IT and CMS plan also covers CMS vendor coordination, licensing and access dependencies, data and interface validation, and transition support within the agreed scope. Acceptance records, access reviews, operating documentation, and handover help the receiving IT team maintain business continuity and avoid leaving unowned systems or access behind.

Acquisition and integration

We work with your IT team and can manage the agreed IT and CMS transition into the acquiring organization, including target architecture, network and identity integration, application and data dependencies, vendor coordination, migration testing, cutover, and support handover.

Divestiture and separation

We work with your IT team and can manage the agreed IT and CMS separation into a standalone or receiving environment, including tenant and domain separation, shared-system dependencies, data transfer, access removal, transitional services, validation, cutover, and operating handover.

Explore Acquisitions, Divestitures, and Mergers

Casino Relocations and Operating Transitions

We work with your ownership group, IT team, and vendors and can manage the entire IT and CMS project for a casino relocation, site move, or operating transition. Together, we assess existing systems and dependencies, confirm the destination’s readiness, and agree the scope, schedule, budget, responsibilities, and acceptance criteria. The plan covers servers, storage, networks, carriers, identity, endpoints, CMS connectivity, hospitality systems, data, licensing, and vendor access. We coordinate equipment moves or replacement, connectivity, configuration, migrations, interface validation, and user acceptance testing with the relevant vendors. Planned cutover windows, decision points, rollback procedures, and recovery checks support the transition. We can manage go-live support, stabilization, documentation, and handover so your team has clear operating and support responsibilities at the receiving property.

Explore Casino Relocations and Operating Transitions

Hardware Procurement and Deployment Planning

We work with your IT team to translate agreed architecture and workload requirements into an equipment, licensing, and deployment plan. We assess capacity, interoperability, support lifecycle, lead times, and installation prerequisites for servers, Nutanix nodes, storage, switches, firewalls, wireless systems, and endpoints. We coordinate quotations, ordering, delivery, staging, and configuration against the project schedule. A documented bill of materials and readiness checks help your team control procurement decisions and identify dependencies before equipment arrives.

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Schedule and Budget Oversight

We support your IT team with the delivery schedule, budget tracking, and risks, assumptions, issues, and dependencies (RAID) register for the agreed project. We track milestones, vendor commitments, resource needs, acceptance criteria, and scope changes. Progress reporting identifies decisions required, owners, dates, and cost implications so your team can act before delays spread across workstreams. Change control keeps approved scope and commercial expectations connected to the actual implementation plan.

Explore Schedule and Budget Oversight

What you receive: An agreed scope, delivery schedule and budget tracking, responsibility matrix, risk and issue registers, change and cutover plans, acceptance results, go-live support, and project handover documentation.

Certified expertise

Certified expertise.
Practical IT delivery.

We combine GIAC Certified Incident Handler (GCIH) expertise with staff credentials in Microsoft security, compliance, identity, Azure, and Microsoft 365 fundamentals. Our team’s delivery experience spans more than 50 casinos in the United States and Canada, with work across gaming systems, hospitality, corporate networks, and business-critical infrastructure.

We work alongside your casino or hotel IT team, adding specialist expertise and capacity for the work you need help completing. Together, we agree the scope and responsibilities, coordinate vendors and changes, review configurations, validate test results, and document operating procedures. Your IT leadership retains direction, approvals, and visibility.

When to bring us in

Support where
you need it most.

  • A project spans several vendors.
  • An acquisition, divestiture, new build, relocation, operating transition, or CMS conversion needs coordinated IT and CMS delivery.
  • Your team needs additional project leadership.

Starting an engagement

Clarity before
implementation.

We begin with your environment, priorities, and timeline. Together with your leadership and any internal IT staff, we agree the support you need, the scope, and next steps.

Explore our casino portfolio
01

Discuss your needs

We discuss what is changing, what is urgent, and the work your team needs help completing.

02

Review the environment

Together, we identify systems, vendors, dependencies, and the review work required.

03

Agree on a proposal

We agree responsibilities, work to be completed, pricing, and scheduling with your team before work begins.

Common questions

Before we get started.

Let’s talk

What technology
support do you need?

We work with your casino or hotel IT team on technical support, complex problems, and projects. We can also manage an entire agreed IT project, with or without an internal IT department, from planning through handover. Your leadership sets priorities and approves key decisions.

Discuss your project with our technical team

Prefer to call? 1-877-452-5811